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A New Standard of Care
The Matrix Employee Assistance Program helps corporate clients create a safe, healthy and productive environment for employees and their families.
What makes Matrix different?
- Our doctorally trained professional staff provides better quality care
Many employee assistance programs rely on staff members with as little as one year of training to counsel your employees and their families. Matrix has developed a nationwide network of 6,500 licensed psychologists and re-certifies them annually with a rigorous screening process, which ensures that employees get the kind of help they need. This network can be reached via a toll-free emergency hotline available 24x7x365.
- Our unique program delivers a full spectrum of wellness services to employers
Our EAPs include a specified number of sessions (five, eight, or whatever your organization prefers) for employee counseling. To meet the needs of the organizations and individuals we serve, we mandate the exhaustion of all EAP sessions at no expense to employees prior to insurance billing. A Matrix EAP is all-inclusive, providing the following services at no additional expense:
Unlimited critical incident stress debriefings (CISD)
Unlimited management consultations
Unlimited EAP promotional material
Legal and financial resources and referrals
Childcare and eldercare resources and referrals
Work/Family benefits
- The results we deliver meet or exceed client expectations
We personally telephone all patients after treatment to measure the success of our program. Our data shows that up to 85% of all cases are closed with no major medical involvement, and that client satisfaction rates consistently exceed 95%. Our program works because the most extensively trained professionals deliver high-quality care as part of a practical program designed to get results, and because we constantly monitor those results.
For more information about the Matrix EAP, please contact Dr. Chip Tell at 614/475-9500 or 800/886-1171, or click here.
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